Zebra Shades

The warranty covers eligible maintenance service for motors and controls during the selected warranty period.
Warranty Service Process
If warranty service is needed, the product must be sent to our Atlanta service center for inspection and maintenance.
•    Customer is responsible for the shipping cost to send the product to our service center 
•    We will cover the return shipping cost back to the customer after service is completed 
Please make sure the product is properly packaged before shipment to avoid damage during transit.
Important Notes
•    Warranty service applies only within the selected warranty period 
•    The warranty covers maintenance and service for eligible motorized shade components 
•    Damage caused by improper installation, misuse, abuse, unauthorized modification, or accidents is not covered 
•    Shipping charges paid by the customer to send the product in for service are non-refundable